Otter.ai

Live meeting transcription and summaries, via a meeting bot or desktop app

Made by
Otter.ai
Free plan
Free plan
Paid from
$16.99/user/mo
Skill level
Anyone
Works on
Web · iOS · Android · Mac · Windows
Checked 23 Sep 2026Visit Otter.ai →
Best for

Teams that want automatic transcripts, summaries and searchable AI chat across Zoom, Meet and Teams meetings.

Not great for

Privacy-sensitive calls: the Notetaker bot visibly joins meetings, Otter trains on de-identified recordings without a clear opt-out, and a wiretap class action is pending.

Recent change In re Otter.AI Privacy Litigation: on 13 Aug 2026 the court let the core Wiretap Act, CIPA and Illinois BIPA claims proceed. The case is at the pleading stage, and no court has found Otter liable.

What it is

Otter.ai records and transcribes meetings live, then writes a summary and lets you ask questions across your past meetings. Its Notetaker joins Zoom, Google Meet and Teams calls as a visible participant; its desktop app on Mac and Windows can record without a bot.

It suits teams that want searchable records of every meeting. The free plan includes 300 transcription minutes a month; Pro is $16.99 a month billed monthly, or $8.33 billed yearly.

Two things to weigh. Otter’s privacy policy says it trains on de-identified audio and on transcripts, with no dedicated opt-out. And a class action alleging Otter recorded people without proper consent was allowed to proceed in August 2026; no court has found Otter liable. For sensitive calls, a tool that records on your own device may be a better fit.

Pricing

Free plan: Basic plan: 300 transcription minutes/month per user, 3 lifetime file imports, AI chat.

PlanPriceWhat you get
Basic$0300 min/month; 3 lifetime imports
Pro$16.99/user/monthBilled monthly ($8.33 billed yearly); 1,200 min/month; 10 imports/month
Business$30/user/monthBilled monthly ($19.99 billed yearly); unlimited meetings and imports
EnterpriseCustomAPI, webhooks, Sales Notetaker

Prices in US dollars, billed monthly unless the plan says otherwise. Makers change prices often; check their site before you buy.

Your data

Otter's privacy policy says it trains its AI on de-identified audio and on transcripts (which may contain personal information); no dedicated opt-out is described. The Otter Notetaker joins calls as a visible participant, while the Mac/Windows desktop app can record without a bot.

Sources checked (6)
  1. otter.ai
  2. otter.ai
  3. otter.ai
  4. help.otter.ai
  5. help.otter.ai
  6. recordinglaw.com

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