Live meeting transcription and summaries, via a meeting bot or desktop app
- Made by
- Otter.ai
- Free plan
- Free plan
- Paid from
- $16.99/user/mo
- Skill level
- Anyone
- Works on
- Web · iOS · Android · Mac · Windows
Best forTeams that want automatic transcripts, summaries and searchable AI chat across Zoom, Meet and Teams meetings.
Not great forPrivacy-sensitive calls: the Notetaker bot visibly joins meetings, Otter trains on de-identified recordings without a clear opt-out, and a wiretap class action is pending.
Recent change In re Otter.AI Privacy Litigation: on 13 Aug 2026 the court let the core Wiretap Act, CIPA and Illinois BIPA claims proceed. The case is at the pleading stage, and no court has found Otter liable.
Otter.ai records and transcribes meetings live, then writes a summary and lets you ask questions across your past meetings. Its Notetaker joins Zoom, Google Meet and Teams calls as a visible participant; its desktop app on Mac and Windows can record without a bot.
It suits teams that want searchable records of every meeting. The free plan includes 300 transcription minutes a month; Pro is $16.99 a month billed monthly, or $8.33 billed yearly.
Two things to weigh. Otter’s privacy policy says it trains on de-identified audio and on transcripts, with no dedicated opt-out. And a class action alleging Otter recorded people without proper consent was allowed to proceed in August 2026; no court has found Otter liable. For sensitive calls, a tool that records on your own device may be a better fit.
Pricing
Free plan: Basic plan: 300 transcription minutes/month per user, 3 lifetime file imports, AI chat.
| Plan | Price | What you get |
|---|
| Basic | $0 | 300 min/month; 3 lifetime imports |
| Pro | $16.99/user/month | Billed monthly ($8.33 billed yearly); 1,200 min/month; 10 imports/month |
| Business | $30/user/month | Billed monthly ($19.99 billed yearly); unlimited meetings and imports |
| Enterprise | Custom | API, webhooks, Sales Notetaker |
Prices in US dollars, billed monthly unless the plan says otherwise. Makers change prices often; check their site before you buy.
Your data
Otter's privacy policy says it trains its AI on de-identified audio and on transcripts (which may contain personal information); no dedicated opt-out is described. The Otter Notetaker joins calls as a visible participant, while the Mac/Windows desktop app can record without a bot.
Sources checked (6)
- otter.ai
- otter.ai
- otter.ai
- help.otter.ai
- help.otter.ai
- recordinglaw.com