Four of the largest US financial firms said in the week of 13 October that AI agents built by outside companies will not be allowed to move customers’ money.
On JPMorganChase’s third-quarter earnings call on 13 October, Jamie Dimon warned of “rogue agents” and said outside agents would not get inside the bank. They can see balances through authorised connectors such as Plaid but cannot send money or pay bills. A day later, Bank of America’s Brian Moynihan said a human should approve money leaving an account, and that the bank is limiting agents’ access while it writes liability rules with agent developers.
Citigroup does not let third-party agents log in or transact, according to a Financial Times report, though some authorised open banking providers get read-only data. Charles Schwab’s Rick Wurster told Bloomberg the broker blocks unauthorised AI agents, including Meta’s Muse, “in the tens and 20s” each week.
Shopping and personal-finance agents are arriving faster than the rules for who pays when one makes a mistake. Until that is settled, the biggest banks are keeping agents to reading, not paying.
Read the report: Big Banks Won’t Let Outside AI Agents Move Money (PYMNTS)